Change in texture, consistency, and smell of products is common due to the natural and organic ingredients.
If you receive a product that is damaged or defective, please contact us.
- A product is damaged or defective if:
- Bottle or packaging if physically broken
- Serum dropper is damaged or defective
- Product is hardened (sometimes these freeze in the winter. Allow the product to thaw before use)
- If you experience a reaction to the natural ingredients, please contact us.