Change in texture, consistency, and smell of products is common due to the natural and organic ingredients. 

If you receive a product that is damaged or defective, please contact us. 

  • A product is damaged or defective if:
    • Bottle or packaging if physically broken
    • Serum dropper is damaged or defective
    • Product is hardened (sometimes these freeze in the winter. Allow the product to thaw before use)
  • If you experience a reaction to the natural ingredients, please contact us. 
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